Customer Care
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Terms & Conditionsi
Your access to and use of this website and the products and services available on it (collectively, the ‘Services’) is subject to the following terms, conditions, and notices (the ‘Terms of Service’). By using the Services, you agree to all of the Terms of Service, which may be updated by us from time to time. Please check this page regularly for any changes to the Terms of Service.
Access to this website is permitted on a temporary basis, and we reserve the right to discontinue or change the Services (without notice). We will not be liable in any way if for any reason this website is unavailable at any time or for any period, except in cases of willful misconduct or gross negligence attributable to AZIENDA VINICOLA - ANDREA LUNARDELLI.
From time to time we may restrict access to the entire website or to certain sections thereof.
This website also contains links to other sites, which are not operated by AZIENDA VINICOLA - ANDREA LUNARDELLI (the ‘Linked Sites’). AZIENDA VINICOLA - ANDREA LUNARDELLI has no control over the Linked Sites and shall have no liability for them or for any loss or damage that may arise from their use, except in cases of wilful misconduct or gross negligence attributable to the company. The use of Linked Sites shall be subject to the terms of use and service contained within each site.
Our privacy policy, which governs how we will use your personal data, can be found in the Data Protection Policy section. By using this website you consent to the processing described therein and you guarantee that all data provided by you is correct.
Misuse of this website is prohibited. You are prohibited from: committing or abetting a criminal offence; transmitting or distributing viruses, Trojan horses, worms, logic bombs, or posting any other material that is harmful, technologically harmful, invasive of privacy or in any way offensive or obscene; violating any aspect of the Services; altering data; causing a nuisance to other users; violating the proprietary rights of any party; sending unsolicited or unsolicited advertising material, commonly referred to as ‘spam’; or attempting to affect the performance or functionality of any computer facilities on this website or accessed through this website.
Violation of this provision may constitute an offence under the Italian penal code. AZIENDA VINICOLA - ANDREA LUNARDELLI will report such violations to the competent authorities and reveal your identity to them.
We shall not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may affect computers, computer programmes, data or other proprietary material resulting from the use of this website or the downloading of any material published on it, or on any website linked to it, except in cases of wilful misconduct or gross negligence attributable to AZIENDA VINICOLA - ANDREA LUNARDELLI.
The intellectual property rights in all software and content made available to you on or through this website remain the property of AZIENDA VINICOLA - ANDREA LUNARDELLI or its licensors and are protected by worldwide copyright laws and treaties.
All these rights are reserved by AZIENDA VINICOLA - ANDREA LUNARDELLI and its licensors. You may store, print and view the content provided solely for your personal use. You may not publish, modify, distribute or reproduce, in any format, any content or copies of the content provided to you or appearing on this website, nor may you use any of this content in connection with any business or commercial enterprise.
You may not modify, translate, reverse engineer, decompile or create derivative works based on any software or related documentation provided by AZIENDA VINICOLA - ANDREA LUNARDELLI or its licensors. Vinilunardelli is a registered trademark belonging to AZIENDA VINICOLA - ANDREA LUNARDELLI. No licence or authorisation is granted for the use of this trademark in any way whatsoever, and you undertake not to use this trademark or any similar trademark without the written authorisation of AZIENDA VINICOLA - ANDREA LUNARDELLI.
You may link to our home page as long as you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but the link must not suggest any form of association, approval or endorsement on our part where none exists.
You may not create a link on a website that you do not own. This site must not be reproduced on another site, nor may a link be created to any part of this website other than the home page. We reserve the right to withdraw permission to link without notice.
By placing an order you are making an offer to purchase a product under the following terms and conditions. All orders are subject to availability and confirmation of order price. Delivery times may vary depending on availability and any guarantees or forecasts regarding delivery times are subject to any delays due to the postal service or force majeure for which we will not be responsible. Please see our notice on delivery costs for further information.
In order to conclude a contract with AZIENDA VINICOLA - ANDREA LUNARDELLI you must be at least 18 years old and in possession of a valid credit card or be the holder of a verified Paypal account or a valid bank account. AZIENDA VINICOLA - ANDREA LUNARDELLI reserves the right to refuse any of your requests. If your order is accepted, we will inform you by e-mail. When you place an order you undertake to ensure that all the details you provide are true and accurate, that you are authorised to use your credit card or Paypal or bank account to place the order and that there are sufficient funds to cover the cost of the products.
When you place an order, you will receive an e-mail confirming receipt of the order: this e-mail is only a confirmation and does not constitute acceptance of the order. The contract will not be concluded until we send you confirmation by e-mail that the products you have ordered have been sent to you. Only the goods indicated in the confirmation e-mail sent to you upon dispatch will be included in the final contract.
While we try to ensure that all details, descriptions and prices appearing on this website are accurate, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel your order after you have already paid for the products, you will receive a full refund. The price includes VAT. Delivery costs will be added separately; such additional costs are clearly stated where they apply and are included in the "total cost".
We will charge your card after your order has been accepted.
You agree to indemnify, defend and hold harmless AZIENDA VINICOLA - ANDREA LUNARDELLI, its managers, officers, employees, consultants, agents and affiliates from any third party claims, liabilities, damages and/or costs (including, without limitation, attorneys' fees) arising from your use of this website or your violation of the Terms of Service.
AZIENDA VINICOLA - ANDREA LUNARDELLI shall have the right to modify, remove or vary the services and/or any page of this website at its sole and absolute discretion, at any time and without prior notice
If any part of the Terms of Service is invalid (including to any extent to which we exclude our liability to you) the effectiveness of any other part of the Terms of Service will not be affected and all other provisions will remain in force for all impacts. So far as possible, where any provision or part of a provision can be deleted to make the remaining part valid, the provision shall be interpreted accordingly. Alternatively, you agree that the provision shall be amended and interpreted in such a way as to reproduce its original meaning as closely as possible to the extent permitted by law.
We operate a complaints procedure which we will use to try to resolve disputes as they arise, and please let us know if you have any complaints or comments by writing to acquisti@vinilunardelli.com.
If you breach these Terms of Service, if we take no action, we will still be entitled to use our rights and remedies in any other case of breach of these Terms of Service.
These Terms of Service shall be construed in accordance with the laws in force in Italy and in the event of any dispute or claim associated with these Terms of Service, such dispute or claim will be subject to the exclusive jurisdiction of the courts of residence of the consumer.
The Terms of Service constitute the entire agreement of the parties and supersede any and all prior and contemporaneous agreements between you and AZIENDA VINICOLA - ANDREA LUNARDELLI. Any waiver of any provision of the Terms of Service will be effective only if approved in writing and signed by a manager of the Company.